Privacy Policy

Welcome to Agaaz Classes ("we", "us", or "our"), operated by Harpreet Singh Sidhu, based in Patiala, Punjab, India. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services at agaazclasses.org. By using our platform, you agree to the terms described in this policy.

1. Information We Collect

We collect information you provide directly to us and information generated when you use our services:

• Account Information: Name, email address, mobile number, and password when you register.
• Profile Information: Any details you add to your student profile.
• Payment Information: Transaction details for course purchases (we do not store card details — payments are processed via third-party gateways).
• Usage Data: Pages visited, videos watched, lessons completed, quiz scores, and time spent on the platform.
• Device & Log Data: IP address, browser type, operating system, and access timestamps.
• Communications: Messages you send us via the contact form or support channels.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account and course enrollments.
• Deliver course content, videos, and study materials.
• Send OTP for account verification and login.
• Process payments and send receipts/invoices.
• Send important notifications about your enrolled courses.
• Respond to your queries and provide customer support.
• Improve our platform, content, and user experience.
• Detect and prevent fraud or unauthorized access.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our platform (e.g., payment gateways, SMS providers) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authorities.
• Protection of Rights: To protect the rights, property, or safety of Agaaz Classes, our users, or the public.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred with prior notice.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account (session cookies).
• Remember your preferences and settings.
• Analyze platform usage to improve performance.
• Prevent CSRF attacks (security cookies).

You can disable cookies in your browser settings, but some features of the platform may not function properly.

5. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your personal data. However, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your account.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information from your profile settings.
• Deletion: Request deletion of your account and associated data.
• Opt-out: Unsubscribe from promotional communications at any time.
• Data Portability: Request your data in a portable format.

To exercise any of these rights, contact us at Sidhuharpreet35@gmail.com.

7. Children's Privacy

Our services are intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.